Effective Date: September 10, 2025
At QuoteWheels (“we,” “our,” or “us”), protecting your privacy especially in mobile communications is a priority. This Mobile Privacy Policy explains how we collect, use, and safeguard information you provide via your mobile device, including data collected through SMS (text messaging), mobile browsing, and other mobile interactions with QuoteWheels.
This policy is designed to align with applicable laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
1. Mobile Information We Collect
When you interact with QuoteWheels using a mobile device, we may collect:
- Your mobile phone number
- Device details (device ID, model, operating system)
- IP address and approximate geolocation (if enabled on your device/browser)
- Carrier and network information
- Preferences for SMS updates and message interaction history
- Consent records, including timestamped opt-ins and opt-outs
We collect this information directly from you (e.g., sign-up forms or SMS opt-in) and automatically through your interaction with our mobile-friendly content and services.
2. How We Use Mobile Information
Your mobile information is used to support services you request or consent to, including to:
- Send auto insurance updates, reminders, and promotions you opted into
- Respond to inquiries submitted via SMS or other mobile channels
- Maintain compliance with legal requirements, including consent recordkeeping
- Improve mobile site usability, performance, and accessibility
- Measure the reach and performance of mobile communications
We do not use mobile data to track you across unrelated third-party websites or apps. Use is limited to your interactions with QuoteWheels.
3. Message Frequency and Charges
By opting in to receive SMS from QuoteWheels, you agree that:
- You may receive up to five (5) messages per month
- Message and data rates may apply depending on your mobile plan
- Delivery may depend on carrier and network availability
- QuoteWheels is not liable for delayed or undelivered messages due to technical or carrier issues
4. User Opt-In and Consent
We require express written consent before sending you SMS updates. Consent must be:
- Freely given (no pre-checked boxes)
- Clearly disclosed with the specific purpose of messaging
- Captured with a timestamp (and, where applicable, IP address) for recordkeeping
Consent may be provided via our website forms (by selecting the SMS opt-in) or by replying to a confirmation message. We do not infer consent from general site use.
5. Opt-Out and Support
You can withdraw your consent at any time. To stop receiving messages:
- Reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any QuoteWheels SMS
- You will receive one confirmation message verifying your opt-out
If you need assistance, you may:
- Reply HELP to any QuoteWheels SMS
- Email us at support@quotewheels.com
Opt-out and support requests are typically honored within one business day.
6. No Sale or Sharing of Mobile Information
QuoteWheels upholds a strict no-sale and no-sharing policy for mobile data. Specifically:
“No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. We do not express or imply to any outside company that you have given subscriber opt-in permission to anyone other than QuoteWheels.”
Your phone number and SMS consent are used exclusively to provide QuoteWheels communications as described in this policy.
7. Data Retention and Protection
We retain mobile data only as long as necessary to:
- Provide the services you requested
- Comply with legal or regulatory obligations
- Maintain compliance records of your consent
- Resolve disputes or troubleshoot communication issues
We employ administrative, technical, and physical safeguards (e.g., secure servers, encryption in transit, restricted access) designed to protect your information against unauthorized access or misuse.
8. Policy Updates
We may update this Mobile Privacy Policy to reflect changes in law, technology, or our services. When updates occur:
- The “Effective Date” above will be revised
- We may notify subscribers by SMS or email where appropriate
- Your continued use of our mobile services constitutes acceptance of the updated policy
We recommend reviewing this policy periodically to stay informed about how your mobile data is protected.
9. Contact Us
If you have questions, concerns, or requests regarding this Mobile Privacy Policy, please contact:
QuoteWheels
Email: support@quotewheels.com
Prefer to write by mail? Contact us by email for our current mailing address.
